01902 710559 | 01423 866972 | 07951 008528 info@piranhapromotions.co.uk

Terms and Conditions

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer

the materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such.

We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Information about us

piranhapromotions.co.uk is a site operated by Piranha Promotions.

Accessing our site

Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual property rights

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our site changes regularly

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our liability

The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:

  • All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
  • Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
  • loss of income or revenue;
  • loss of business;
  • loss of profits or contracts;
  • loss of anticipated savings;
  • loss of data;
  • loss of goodwill;
  • wasted management or office time; and
  • for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Information about you and your visits to our site

We process information about you in accordance with our privacy policy.  By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

Viruses, hacking and other offences

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links from our site

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.  We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.  When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction and applicable law

The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your concerns

If you have any concerns about material which appears on our site, please contact info@piranhapromotions.co.uk

Thank you for visiting our site.


Prices shown are ex vat at the prevailing rate will be added to any invoice


Accurate Artwork is critical to the production of your products and we will produce final artwork for you, free of charge for the initial design and 2 amendments in total at quote or order stage. Any 3rd or more changes requested will be charged at £15 per amendment.

We require you to supply artwork in one of the following formats, with all fonts converted to curves/outlines:
Adobe Illustrator CS2 or earlier for PC
Adobe Illustrator EPS
Vectored PDF
To help us supply you with the correct artwork on a ‘first-time’ basis, please take note of the following points that should be included in your request:

1. Spelling and capitalisation of any text
2. Layout of any telephone / fax / email etc.
Pantone colours – we and the factories use the latest Pantone colour charts. Please ensure that any Pantone’s used are from the latest Pantone solid coated guide for spot colour sand Pantone CMYK guide for full-colour printing. In doubt, you should obtain a copy of the full Pantone colour manager software direct from Pantone LLC for reference.
4. Fittings (If applicable)
5. Size and position of any artwork element
6. Planting on metal items (If applicate)
7. Stepping/Layering (if soft PVC items)

This will enables us to turn around artwork for approval withing 1 working day.

Supplying artwork in any other format takes us a lot longer (as it will have to be converted or redrawn from scratch). We require you to provide the fonts for any text in these files, together with Pantone number for colours. We will not start work on these files without this information. Please allow 5 working days for artwork from these files, once we have all the information we need. The charge for working with un-vectored artwork is £15 for hour. We will give you an estimate of the number of hours work required before we start work.


Tools and print screens are kept for 18 months from the last time they were used. Therefore, all repeat orders need to be within 18 months of the last order to qualify for repeat origination costs.

Your requested delivery date.
We will send you our official order acknowledgment as soon as we are able to confirm your requested delivery date. This should arrive with you, by e-mail, within the next 48 hours. If, for any reason, meeting your delivery date is difficult, we will contact you before sending the order acknowledgment to confirm a revised date.

Delivery Charges

The price of many products includes delivery to 1 UK mainland address. Where this applies it is clearly stated in the product description above. Where it is not, carriage will be charged at cost.


Pro-forma, please note that all initial orders are produced on a Pro-forma basis. To open a credit account after your initial order.


Samples can be provide and will be chargeable, full credit will given once items have been returned in pristine condition or a restock able charge will apply.

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